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The COVID-19 pandemic has brought about a great number of changes in how we work and live our lives. In real estate, it has forced all of us to find new ways to maintain a balance between doing business and protecting the health and safety of our associates and clients.

Remote online notarization (RON) is a great example of a tool that does both. Stewart was the first to use RON in digital closings, and we’re excited about the possibilities now that it’s become legal in Arizona.

Here, I’d like to answer some of the questions we’ve received about RON over the past few years. Hopefully, this will answer some of yours.

Leslie Banes
Escrow Operations Manager

A 37-year plus veteran in the escrow industry, Leslie is a Certified Senior Escrow Officer, Certified Escrow Instructor and Senior American Settlement Industry Professional who currently serves as Escrow Operations Manager.

Commonly Asked Questions
  1. What is RON?
  2. What is RON?
  3. Is there special technology required to perform a RON?
  4. Is there special technology required to perform a RON?
  5. Is RON legal in Arizona?
  6. Is RON legal in Arizona?
  7. If this didn’t become effective in Arizona until April 10, how has Stewart been able to use RON prior to that?
  8. If this didn’t become effective in Arizona until April 10, how has Stewart been able to use RON prior to that?
  9. Can RON be used for loan documents?
  10. Can RON be used for loan documents?
  11. How much does it cost to use RON?
  12. How much does it cost to use RON?
  13. Does this change document delivery?
  14. Does this change document delivery?
  15. How does my client know when to sign?
  16. How does my client know when to sign?
  17. How does the notary know that the signer is who they say they are?
  18. How does the notary know that the signer is who they say they are?
  19. What ID do I need?
  20. What ID do I need?
  21. What vetting questions can I expect?
  22. What vetting questions can I expect?
  23. Does the client need to be a United States citizen?
  24. Does the client need to be a United States citizen?
  25. Can the client sign outside of normal business hours?
  26. Can the client sign outside of normal business hours?
  27. Is this really safe?
  28. Is this really safe?
  29. Can you use RON if clients are in another country?
  30. Can you use RON if clients are in another country?
  31. How do you order a RON signing?
  32. How do you order a RON signing?
  33. What computer / internet / technical things do I need?
  34. What computer / internet / technical things do I need?
  35. Can I be a part of the signing, too, in case my customer has questions on the documents?
  36. Can I be a part of the signing, too, in case my customer has questions on the documents?
  37. How and when will I be notified by the notary?
  38. How and when will I be notified by the notary?
  39. How long does the actual signing take?
  40. How long does the actual signing take?
  41. What are some of the other advantages?
  42. What are some of the other advantages?
  43. How has COVID 19 changed the process?
  44. How has COVID 19 changed the process?
  45. What would you say the best part of this service is?
  46. What would you say the best part of this service is?
  47. More resources

More resources

To get a better feel for the process, we’ve put together a brief demonstration for you. You can see it here: https://drive.google.com/file/d/1Z5gIy_QbKPBDHpZ6mA9o9n2aMqQ85R_P/view

[Disclaimer]       eClosing may not be available under your state’s laws and regulations. Contact your local Stewart underwriter before you proceed to issue a policy of title insurance for specific state underwriting guidelines and requirements for eClose real estate transactions. Stewart makes no express or implied warranties with regard to, and shall have no liability for, any errors or omissions or for the results of the use of such material. Do not assume this information is error-free. It is not intended to direct your closing practices or change the provisions of Stewart’s underwriting agreements. This is for informational/instructional purposes only and does not constitute the giving of legal advice or establish an attorney-client relationship.