REALTORS® pledge to abide by the NATIONAL ASSOCIATION OF REALTORS® (NAR) Code of Ethics, or code of conduct. The enforcement of the REALTOR® Code of Ethics is a responsibility of the REALTOR® Association. Any person, whether or REALTOR® or not that believes that a member is guilty of any conduct subject to disciplinary action may file a complaint in writing to AAR as it relates to the NAR Code of Ethics.

Ethics Enforcement

Ethics enforcement by the REALTOR® association is the most important distinction between a REALTOR® and a real estate licensee. REALTORS® are obligated by their membership to follow the Code and are subject to discipline if found in violation.

One of the important functions of the Arizona Association of REALTORS® is to ensure that due process is served to both members and the general public, through the enforcement of the Code of Ethics and in the arbitration of business disputes arising out of the real estate business.

Note: Arizona Association of REALTORS® cannot affect an Arizona Real Estate License. If your pursuit is to affect an Arizona real estate agent’s license, refer to the Arizona Department of Real Estate (ADRE).

Information on Filing an Ethics Complaint

File an ethics complaint when you want to consider a disciplinary action.

Information About Filing an Ethics Complaint
Ethics Complaint Form
Ethics Complaint FAQs


Ethics Mediation

AAR recommends you first consider Ethics Mediation to resolve your ethics dispute.

Find out more about AAR’s Mediation Services | Download the Request Form