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Phone: 602-248-7787 (800-426-7274)
Fax: 602-351-2474


OPERATIONS

K. Michelle Lind, Esq

Chief Executive Officer
michellelind@aaronline.com

• Association Operations
• Strategic Plan & Initiatives
• Board of Directors
• Executive Committee
• Leadership

Michelle_Lind
Michelle Lind, CEO

Christina Smalls, RCE, AHWD

Director of Operations
christinasmalls@aaronline.com
Ext. 1463

• Board of Directors
• Executive Committee
• Diversity & Inclusion Committee
• eBook Orders
• Facilities

Christina Smalls
Christina Smalls, Director of Operations

Monica Schulik, RCE, AHWD

Director of Association Relations
monicaschulik@aaronline.com
Ext. 1443

• Local Association Governance
• Arizona REALTORS® Foundation for Housing & Community Outreach
• Arizona members’ role at NAR

Monica Schulik, Director of Association Relations

Kristen Page

Controller
kristenpage@aaronline.com
Ext. 1486

• AP/AR Inquiries
• Human Resources
• Insurance
• Disaster Relief Fund

Kristen Page, Controller

Deborah Matzen

Internal Operations/Accounting Manager
deborahmatzen@aaronline.com
Ext. 1462

• AP/AR Inquiries
• Human Resources
• Insurance

Deborah Matzen, Internal Operations/Accounting Manager


RISK MANAGEMENT

Scott M. Drucker, Esq.

General Counsel/Assistant CEO
scottdrucker@aaronline.com
Ext. 1450

• Legal Inquiries
• Forms
• Risk Management Committee
• Speaking Engagement Requests

Scott Drucker, General Counsel/Asst. CEO

Nikki J. Salgat, Esq.

Assistant General Counsel
nikkisalgat@aaronline.com
Ext. 1473

• Forms
• Speaking Engagement Requests
• Professional Standards
• Legal Hotline / Article Questions

Nikki Salgat, Assistant General Counsel

Jan Steward

Director, Risk Management
jansteward@aaronline.com
Ext. 1465

• Forms
• General Practice Inquiries
regarding Legal Hotline
• Speaking Engagement Requests
• AZ / Broker Manager Quarterly
• Forms Review Loop

Jan Steward, Director, Risk Management

Jamilla Brandt

Risk Management Coordinator
jamillabrandt@aaronline.com
Ext. 1445

• Legal Hotline Enrollment
• Risk Management Committee &
• Workgroup meeting scheduling

Jamilla Brandt, Risk Management Coordinator

Jennifer Miller

Professional Standards Administrator

Ext. 1480

• Professional Standards
• Ethics/Arbitration
• Mediation
• Ombudsman Program

Professional Standards Administrator

Sam Clah

Professional Standards Coordinator
samclah@aaronline.com
Ext. 1489

• Professional Standards
• Ethics/Arbitrations
• Mediation
• Ombudsman Program
• Buyer-Seller Dispute Program

Sam Clah, Professional Standards Coordinator

LEGISLATIVE & POLITICAL AFFAIRS

Matthew Contorelli

Government Affairs Director
matthewcontorelli@aaronline.com
Ext. 1481

• Legislative Policies
• REALTOR PARTY
• Resources/Advocacy
• RAPAC Investments
• Major Investor Events

Matthew Contorelli, Government Affairs Director

Lore Anne Brown

Director of Government Programs
lore@aaronline.com
Ext. 1452

• Secretary of State Filing
• RAPAC Inquiries
• Aristotle

Lore Ann Brown, Director of Government Programs

Jillian Ruize

REALTOR® Party Manager
jillianruize@aaronline.com
Ext. 1448

• RAPAC Investments
• RAPAC Inquires
• RAPAC Fundraising

Jillian Ruize, Government Affairs Coordinator

PROFESSIONAL & BUSINESS DEVELOPMENT

Barbara Freestone

SVP, Professional & Business Development
barbfreestone@aaronline.com
Ext. 1454

• Speakers
• Education Programs
• Arizona REALTOR® Convention
• Leadership Development
• Industry Partners Conference

Barbara Freestone, SVP, Professional and Business Development

Brittni Matt

Director, Education Outreach Programs
brittnimatt@aaronline.com
Ext. 1455

• GRI Designation
• Master of R.E. Society
• CRPM Certification
• Live Streaming Program

Brittni Matt, Director, Education Outreach Programs

Kimberly Franzen

Professional Development Coordinator
kimberlyfranzen@aaronline.com
Ext. 1451

• Class/Event Registrations
• rCRMS

Kimberly Franzen, Professional Development Coordinator

Tatiana McDowellDavern

Distance Education Coordinator
TatianaMcDowell@aaronline.com
Ext. 1449

• Live Streaming Classes
• Education Marketing
• Webinars
• Smart Start Videos
• Scotts Legal Scoops
• Contract Conversation Videos


Marguerite Berry

Event Planner
margueriteberry@aaronline.com
Ext. 1464

• State Association Events
•Local Association RAPAC Fundraising events
• Event Sponsorships

Marguerite Berry, Event Planner

BUSINESS TECHNOLOGY AND COMMUNICATIONS

Dan Pemberton

Director of Business Technology and Communications
danpemberton@aaronline.com
Ext. 1472

• Software Development
• Business Technology & Communications Committee
• Business Services Support
• IT Management

Dan Pemberton, Director of Business Services & Technolgy

Michelle Sinclair

Business Services Manager
MichelleSinclair@aaronline.com
Ext. 1447

• BS&T Technology Admin
• Membership
• Email blasts

Michelle (Sinclair) Kechely, Business Services Manager

Rebecca Perks

Business Application Specialist
Rebeccaperks@aaronline.com
Ext. 1438

• TransactionDesk®
• Single Sign-On
• Website Login
• Authentisign

Rebecca Perks, Business Application Specialist

PK Gunn-Mesler

Business Application Specialist
pkgunnmesler@aaronline.com
Ext. 1440

• TransactionDesk®
• Single Sign-On
• Website Login
• Authentisign

PK Gunn-Mesler
PK Gunn-Mesler, Customer Service Coordinator

Magdalena Hernandez

Association Membership Systems Manager
maggiehernandez@aaronline.com
Ext. 1432

• General Membership inquiries
• Single Sign-On Website Login
• REALTOR® verification status
• Dues payments

Magdalena Hernandez, Association Membership Systems Manager

Jo Schafrik

Creative Manager
JoSchafrik@aaronline.com
Ext. 1467

• Graphic Artist/Designer
• Organizational Media Standards

Jo Schafrik, Creative Manager

Matt Roberts

Communications Manager
MattRoberts@aaronline.com
Ext. 1446

• Webmaster
• Arizona REALTOR® VOICE
• Social Media

Matt Roberts, Communications Manager