eSign

When logging in, remember to use https://AAR.esignonline.net instead of https://ESIGN.esignonline.net.

Note: Your eSign password is not connected to your password for the AAR website.

For immediate support during office hours, please call or email our Business Services Support Team at (480) 304-8930 or support@aaronline.com .

ATTENTION! eSign Maintenance 10:00PM Friday, June 3rd – 10:00AM Saturday, June 4th

eSign is moving to their new data center in Irvine, California. The transition is now planned for Friday, June 3rd, starting at 10:00PM. Due to the extensive work involved in moving to a new data center, the eSign system is scheduled to be down for up to a 12 hour period, though it may be completed in less time. Please plan accordingly.

Electronic Signature System

eSign is the new electronic signature benefit system, powered by GoPaperless. This member benefit is now available at no extra cost to our members.
Forms in the zipForm® AAR library are pre-mapped when imported into eSign using the eMail2eSign™ feature or the eSign Printer Driver; this means signatures are automatically assigned to the correct position. The printer driver, along with a companion instruction sheet, can be downloaded to your computer using the links displayed below. Note: Though electronic signatures are as valid as “wet” signatures, not all financial institutions choose to accept them. You may wish to confirm that the parties involved in your transactions will accept e-signatures before proceeding.

How to begin using eSign

To begin using AAR eSign, be sure the eSign Support Staff at AAR has set up your account. If we have not yet set up your account, please email us at support@aaronline.com with your NRDS number and your email address. Once we set up your account, you will receive a confirmation email with your login information, as well as helpful hints for using eSign.

Your AAR eSign username will be your email address, and your password will be defaulted to your NRDS number.  Once you’ve successfully logged in at aar.esignonline.net, you will be prompted to change your password.

You will have the option to use the eMail2eSign ™ feature described in the confirmation email we sent when your account was activated, or to download the eSign printer driver from the link below.

Be sure to watch the training videos or attend one of the live classes listed below.

You are now ready to use AAR eSign!  Visit aar.esignonline.net to login.

If your client does not receive the signing invitation…

If your clients are using AOL or Yahoo as their email provider, they may have an issue receiving the Signing Invitation from eSign.   AOL, Yahoo, and occasionally other email providers will mark messages from eSign as Spam, blocking them from being delivered to the client.

Follow these steps to resolve this issue:

  1. Login to your eSign account and click on the Magnifying Glass icon for the session you need to resend.
  2. Click on the Pencil icon to the far right of the Signer’s name. Change THEIR email address to YOURS. Be sure to “save”.
  3. Click on the “Resend Email” icon next to the Pencil. This sends the Signing Invitation to your email. Login to your email and simply FORWARD that entire email, that will include the link to the session, to your client’s email address.

Your clients can also add the eSign email address NoReply@EsignOnline.net  to their email address book, which should prevent these emails from being blocked in the future.   Agents should also add this address to their email address book to ensure they get all of their notifications from eSign.

For additional assistance, call or email our Business Services Support Team at (480) 304-8930 or support@aaronline.com .

eSign Printer Driver

Note: Printer drivers are no longer being updated; they will work from programs such as Outlook and zipForm® Standard, but initiating from a web browser will likely fail. The new eMail2eSign feature is the preferred method to send documents to your AAR eSign account.

NEW! eSign Printer Driver Alternative eMail2eSign™

You can now email your documents directly to your AAR eSign account using the new eMail2eSign™ feature!

LEARN MORE

Help Center

Classes

Training Videos

 

Additional Support


Business Services classes & training can now be found on the calendar. Select Business Services from the “Event Type” dropdown and then click on the “Filter” button.