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The licensee is running late for a property showing and asked her assistant to unlock the door in advance.


Can an unlicensed assistant unlock a home for a licensee in the event the licensee is late?


See discussion.


Pursuant to Arizona Department of Real Estate in Substantive Policy Statement number 2022.03, an unlicensed assistant may unlock a home for a licensee so that the licensee can show a client the property or preview the property. However, the unlicensed assistant may not have any discussions pertaining to the property.