FACTS:                    

The licensee is running late for a property showing and asked her assistant to unlock the door in advance.

ISSUE:                      

Can an unlicensed assistant unlock a home for a licensee in the event the licensee is late?

ANSWER:                

See discussion.

DISCUSSION:         

Pursuant to Arizona Department of Real Estate in Substantive Policy Statement number 2017.01, an unlicensed assistant may unlock a home for a licensee so that the licensee can show a client the property or preview the property. However, the unlicensed assistant may not have any discussions pertaining to the property.