Agent 1 had a commission dispute with Agent 2. Both agents were with the same brokerage.
How should the broker resolve the dispute between the two agents?
The broker’s Policy and Procedures Manual should address resolution of disputes between agents licensed with the brokerage .
Note: Many brokers want to have sole discretion to resolve internal disputes between agents. If that is the case, the broker should review his/her Policy and Procedures Manual to ensure that it conveys such authority.