This two-day CRS course earns you credit toward the industry’s premier designation in residential real estate. With the CRS Designation, you become part of a network of more than 30,000 Certified Residential Specialists Designees and Candidates/General Members. Highlights of the Course include: Dialogues and strategies for building a referral database, Delivery systems to generate a successful referral business, Attracting a higher caliber client, Meeting the expectations of the “new consumer”, Creating an entirely new strategic focus, fundamental elements of extraordinary customer service and creating a one-year action plan.