This Course will help you bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and a healthier environment.  You will understand what makes each generation unique, and how each adds its own perspective and value to the workplace. 

This course will teach you how to:

• Define the four generations and how they see the world—Traditionalists, Baby Boomers, Generation X, and Millennials.
• Address motivational issues by thoroughly understanding the 4 generations.
• Decrease negative judgments and generational stereotyping.
• Improve decision-making by practicing real world critical incident scenarios.
• Acquire an overall appreciation for generational differences by understanding their goals, challenges, expectations, and motivating factors.
• Discover why good cross-generational management matters and how to head off conflict between generations.
• Recognize favored communication styles and effective learning styles for each generation.
• Identify the positive attributes that each generation brings to the work environment.
• Mediate disputes and disagreements when conflicts arise.