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Attributes of Professionalism

Communication

Communication:  Continuous and detailed communication with all parties, your clients and other agents.

  1. Respond how client/recipient prefers to communicate
  2. Time is of the Essence: respond timely and proactively to transaction-related communication (communication and contract)
  3. Proactive in managing all critical dates
  4. Be an active listener
  5. Share etiquette practices and expectations