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Property Management:  Certified Residential Property Manager (CRPM)

This program is dedicated to property management offering classes that can be used for real estate license renewal. This program was developed and designed to hone knowledge and skills in topics that relate to the day to day business of a property manager. The curriculum was developed in concert with property management attorneys and long-time property manager practitioners.  (this certification is not an NAR program

Required Curriculum includes:

Topics covered in this program include:  property management bootcamp, accounting, contracts, agency, fair housing, agency, ethics, legal, disclosure, plus one elective course.  All classes are approved for c/e credit and 3 hours in length with the exception of the 6-hour Property Management Bootcamps.  Courses can be taken in any order.

Certification criteria:

  • Successful completion of the course requirements within three years of taking your first course (CRPM certification rollout was in August, 2015)
  • Complete and submit the CRPM Completion Form to AAR after your last class
  • Hold active membership in either NAR, NARPM, IREM, AMA

Re-Certification: Attend a free webinar annually. Webinar will be emailed once a year and must be viewed prior to the date listed in the renewal email. There are no certification or recertification dues.

Sue Flucke

Sue Flucke has been in real estate for over 27 years and is an associate broker and property management veteran.

Sue Flucke is a Branch Manager and Associate Broker for West USA Realty.  She was the 2019 President and current Board member of the Phoenix REALTORS®, Director of the Arizona REALTORS®, and a Director of the National Association of REALTORS® (NAR.)


Mike Mulvena

Mike Mulvena has over 29 years of real estate sales and property management experience. Mike is also a state licensed instructor of property management, code of ethics, licensing and renewal classes throughout the state of Arizona.


Denise Holliday, Esq.

Attorney Holliday has engaged in Landlord/Tenant practice since 1996. She is a Justice of the Peace Pro Tem and Superior Court Pro Tem.  She is a certified instructor for the Department of Real Estate, Arizona Association of Realtors, Property Management Institute and National Association of Real Property Managers.  She is president of ALTA since 2003 and a training instructor for ALTA since 2001.


Steve Schultz

Steve is the Designated Broker and Owner of Blue Fox Properties, LLC, CRMC® in Tucson, AZ.  Blue Fox Properties specializes in managing residential properties, primarily single-family homes. Steve has been selected as 1 of only 6 instructors from across Arizona to teach the Arizona Association of Realtors’, Certified Residential Property Manager courses.   


Steve Urie

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Complete List of Approved Courses
(Please refer to this list of classes to verify the class you took counts toward the CRPM certification)


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