Tell us what you think - Rookie           - Experienced           - Broker           - Manager RELATIONSHIP MANAGEMENT Understand and fulfill the responsibilities to manage the relationships between the real estate office, the real estate licensee, and the prospect or client. --- ADRE Rules/Statutes Commissioner’s Standards (Real Estate) Real Estate Statutes (Title 32, Chapter, Article 1-20) --- Agency AAR Legal Information on Agency Arizona Real Estate: A Professional’s Guide to Law and Practice, by K. Michelle Lind, Esq. NAR Field Guide to Agency Disclosure NAR Field Guide to Buyer Brokerage Classes GRI 203: The Agency Course (Register)  Brokers Only Classes CRB: Managing & Leading Teams CRB: Performance Leadership: Attract, Develop and Keep Successful Sales Associates -- Buyer Broker Accredited Buyer Representative (ABR®) Designation NAR Field Guide to Buyer Brokerage Classes GRI 203: The Agency Course (Register) --- Code of Ethics Code of Ethics - Available in English and several other languages Classes GRI 308: Safe Real Estate (Register) --- Contact Management (prospecting, follow up, database management) NAR Field Guide to Farming and Prospecting -- Customer Service NAR Field Guide to Customer Service Classes GRI 312: Effective Consumer Service (Register) Independent Contractor Agreements  “Independent Contractor Agreement Basics,” by K. Michelle Lind, Esq. REALTOR® Magazine Online, “7 Items Every Independent Contractor Agreement Should Have”  Office Policy Manuals NAR Field Guide to Real Estate Office Policy Manuals -- Real Estate Assistants NAR Field Guide to Personal Assistants “Top Ten Questions about Real Estate Assistants,” by Chris Combs Classes GRI 309: Assistants (Register)