Ombudsman
Trained REALTOR® Ombudsmen help to identify and clear up any miscommunication between the parties, explain customary Arizona real estate business practices, and discuss available options without judgment.

REALTOR® Mediation
Trained REALTOR® Mediators help to facilitate communication and assist the parties in an ethics complaint or arbitration dispute to reach a mutually agreeable resolution. The resolution is then reduced to writing, and signed by all parties.

Ethics
REALTORS® pledge to abide by a Code of Ethics, or code of conduct, to their clients, customers, members of the public and fellow REALTORS®. The enforcement of the REALTOR® Code of Ethics is a responsibility of the REALTOR® Association.

Arbitration
Resolution of disputes regarding entitlement to commissions and compensation may be an obligation of the REALTOR® Association, according to Article 17 of the Code of Ethics.

Buyer-Seller Dispute
Some Arizona real estate purchase contracts provide remedies to resolve disputes between buyers and sellers. Disputes may concern earnest money, property condition, and others.

Legal Hotline
The AAR Legal Hotline service is a member benefit to designated REALTORS® (brokers). The service is designed to answer legal questions about the diversified areas of today’s real estate industry.